Family owned business RDD with John and Laura Daly

The Advantages of Hiring A Family Owned Business

Popular phrases like “buy local”, “family owned”, or “locally owned and operated” are words that carry a lot of weight and are valued by consumers for a reason. So why is being family owned an important factor when considering which business to hire?

Successful, family-owned businesses are often defined by positive long-term relationships – with their employees, vendors, businesses they service, and the community. This is certainly true of Columbus, Ohio based Royal Document Destruction, the first shredding business to be certified by The National Association for Information Destruction (NAID) in the entire state of Ohio! Family-owned Royal Document Destruction has been successfully offering complete document shredding services since 1995. That is almost 30 years of file shredding expertise for Columbus, Cincinnati, and Dayton, Ohio businesses of all sizes. Royal Document Destruction is run by founders John and Laura Daly, plus an amazing and talented team of long-term employees.

How Does Your Business Benefit From Working With A Family Business?

Family-owned businesses are widely considered to be the oldest form of business organization. (For instance, farms were an early form of family business in which what we think of today as the private life and work life were intertwined.)

Some other interesting facts about the success of family businesses include:

  • According to the US Census Bureau, family firms comprise 90 percent of all business enterprises in North America. Ranging in size from two-person partnerships to Fortune 500 firms, these businesses account for half of the nation’s employment and half of her Gross National Product.
  • In the U.S., over 32 million family businesses employ 83 million people—59 percent of the private-sector workforce.
  • Family businesses retain talent better than their competitors do. Only 9% of family businesses workforces turned over annually (11% at non-family firms), finds a Harvard Business Review study. Family businesses create a culture of commitment and purpose, avoiding layoffs during downturns, promoting from within and investing in people.
  • According to the 2022 Edelman Trust Barometer, family-owned businesses are the most trusted companies — and have been for the last nine years — with 67% of respondents saying they trusted family businesses, compared to 58% for privately-held, 56% for publicly-traded, and 52% for state-owned companies. Family businesses garner this trust with a clearly defined purpose and strong values that are foundational to their organization, and that are derived from their family owners.
  • Well run and long-term family businesses have some advantages over other business entities in their ability to focus on the long term, their commitment to quality (which is often associated with the family name), and their care and concern for employees.
  • Other research says that when you hire a family-owned business, you will often get a business that is more clearly committed to customer service and more trustworthy. For example, if you live in a local city and know the family that owns a business you want to hire, then it’s more likely that you trust them.


John and Laura Daly, owners of Royal Document Destruction, along with their talented team, have spent almost 30 years focusing on great, full-service, and guaranteed paper shredding services at a reasonable cost for Columbus, Ohio businesses and residents. Their paper shredding company’s long-term values affirm John and Laura’s commitment to quality, exceptional service to customers, respect and growth for employees, and in giving back to the Columbus community.

Royal Document Destruction has been recognized on the Business First “Fast 50″ list on six different occasions, and the company has been recognized by Inc. Magazine as one of the fastest growing private companies in the United States three times. These awards demonstrate both long-term success, and customer commitment to excellent shredding services. We offer all customers the most complete, insured, bonded and guaranteed file shredding services available in Columbus, Ohio and throughout the state.

If your Columbus, Ohio business is looking for a reliable, NAID certified paper shredding company, please call Royal Document Destruction at 614-751-9731 to find out about our guaranteed shredding services. Royal Document Destruction offers one-time file purges, box clean outs of any size, drop-off shredding for Columbus residents, mobile truck shredding, hard-drive destruction, product destruction and regularly scheduled pick-up shredding services. Our company has answers to any of your certified paper destruction needs.

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