FAQs

Can you shred at our office?

Yes, our mobile-shredding trucks can be dispatched for shredding at your facility, under your supervision. On-site shredding provides you the opportunity to go to the curb and witness the shredding take place. Clients who have a specific need to oversee the destruction of their sensitive material or documents at their facility, mobile shredding offers exceptional control over your company's most sensitive information.

How much does it cost?

Pricing is based on the volume of paper and regularity of service. Per-service and flat-rate pricing options are available. We are able to offer the most competitive rates in the industry thanks to our high-speed, high-efficiency shredding technology.

How does your scheduling work?

Customized pick-up schedules are developed for each client. Typically, we provide pick-up service on a daily, weekly, bi-weekly, once a month, or every other month basis. Our sales team works with each customer to determine the most advantageous shred schedule to minimize customer expense and maximize efficiency.

What size bins do you provide?

We offer bins in a variety of sizes and quantities to suit virtually any need. We can develop a combination of containers specific to your company's needs. All bins and cabinets come with secure locks. Top-load and front-load options are available. Typically our client use:

Lockable Cabinets style:

Small: 19″ x 19″ x 24″; Holds 75 pounds. Medium: 19″ x 19″ x 36″; Holds 110 pounds Lockable Bin Style. Large: 36″ x 29.75″ x 46″; Holds 315 pounds

Why should our company hire Royal Document Destruction?

With more than 20 years of experience, Royal Document Destruction's shredding expertise cannot be matched by our competition and it enables us to be the leaders in our industry. Royal Document Destruction was the first shredding company in Ohio to become AAA certified by NAID in 2002. We are one of the largest independently owned document destruction businesses in the Midwest with full-service mobile and plant paper shredding, product destruction and hard-drive destruction facilities located in Columbus and Cincinnati, Ohio. Our company is also the only shredding company in Central Ohio to be recognized on the Business First "Fast 50″ list, which we appeared on for six consecutive years. Nationally, we have been recognized by Inc. Magazine as one of the best private companies in the nation for three years in a row. These awards demonstrate our success in guaranteeing our customers the best all-around mobile and plant shredding services in the industry.

Your company's most sensitive information is our company's most important concern. Royal Document Destruction is the most experienced choice for the destruction of your company's sensitive and confidential material. Whether you are confidentially shredding sensitive documents, outdated product, hard drives or other miscellaneous needs, your security is our highest priority. We work hard to build and maintain the trust of our clients. We have never compromised our security or commitment to the highest level of customer satisfaction.

What is the difference between recycling my documents and shredding?

Recycling is not an adequate alternative to destruction. Recycling companies are not required to maintain the level of security Royal Document Destruction maintains as an AAA Certified NAID member. Typically, recycling workers, extensively sort the paper under unsecured conditions. The acceptable paper is stored until there is enough of a particular type to sell, which means your sensitive documents are at risk of falling into the wrong hands.

There is no fiduciary responsibility inherent in the recycling scenario. Paper is sold and, by doing so, a company gives up the right to have a say in how it is handled. There is, also, no practical means of establishing the exact date that a record is destroyed. In the event of an audit or litigation, this could be a legal necessity. If something of a private nature does surface, the selection of this unsecured process could be interpreted as negligent. For all these reasons, the choice of recycling as a means of information destruction is undesirable from a risk management perspective. There are documented cases where this information gets into the wrong hands. Lawsuits and fraud are often the outcome.

If environmental responsibility is a concern, all our materials are recycled after they are destroyed beyond recognition, readability or reconstruction.

How small is the material shredded?

Material is destroyed to particle size no wider than 5/8″ shred width. Single, double and triple shredding systems provide the service level to meet your needs. While industry standards dictate a single shred, your information is always cross-cut at the Royal Document Destruction Columbus facility - just another way we exceed expectations.

What can be shredded?

Our shredders can shred any size, shape or form of paper, binders, books, printed material, files, and non paper media including photos, clips, plastic, transparencies and other common office-related materials. There is no need to remove staples, paper clips or bindings. We also shred excess inventory, product recalls and obsolete products or materials - everything from car seats to clothing to ceramics and beyond. Call one of our friendly representatives for more information about any sensitive or unique material; if you're not sure if it can be certified destroyed, just give us a call.

How long does it take to shred the material?

Our high-speed equipment shreds up to ten tons of material per hour. NAID standard operating practice dictates that all material be destroyed within 72 hours of acceptance. RDD exceeds these standards and destroys material the same day of acceptance or within 24 hours. Confidential paper waste received in the locking security containers is typically shredded within minutes of arrival as an added security measure.

    What happens to the material after it is shredded?

    Once shredded, the material is commingled with similar grade recyclable paper to further separate similar information and is immediately baled. Semi loads of baled paper are then sent to paper mills for recycling.

    Our state of the art baling equipment bales and ships more than 300 tons of material a week for recycling. This means that usually within 24 hours your shredded documents are on there way to being recycled and turned into new products. Not only is it good for the environment- it's a good business practice.

    Do you have a minimum service requirement?

    No, we don't. The benefit of our service is you only pay for the volume of material that is destroyed.

    How do I get started?

    If you are unsure what your needs are, call us today and schedule your free on-site evaluation. We will happily send one of our experienced professionals to evaluate your situation, make recommendations for types of bins, consoles, type of service, frequency and cost.

    If you already know what you need, contact our sales representative at the facility nearest you .

    Do you service residences?

    Yes! We provide one-time purge service and scheduled service to residential accounts all the time. Or, if you prefer you can bring your boxed or bagged material to us for destruction at one of our facilities. Simply call our office to make an appointment.

    How does your drop-off service work?

    Gather up all documents that need to be shred and bring them to the Royal Document Destruction facility nearest you. You can drop off your confidential paper waste for secure, certified shredding for a small per box/bag fee. There is only a $20 minimum fee for drop off service. For more information, contact our office. Cash or check is the preferred payment method.

    If you need your materials to be witness shred, call our Columbus, OH office at 614-751-9731, or the Cincinnati office at 513-870-9355, to make an appointment and get pricing for witness shredding services.

    Do you offer "community" shredding events?

    Yes, if you would like to organize a community event, please call us for pricing and other details.

    Typically, these are organized to support a community or charitable cause, but can also organized as a convenient service to the general public to securely destroy sensitive personal documents.

    Do you provide a Certificate of Destruction?

    Yes. A Certificate of Destruction is included with every invoice. The document shows the chain of custody including:

    • date the documents were transferred to our custody
    • amount of material destroyed (in pounds)
    • date destroyed

    Are there special concerns for medical, legal and accounting offices?

    Yes. As you know, patient related information is protected by HIPAA laws. We provide a HIPAA Business Associate Contract that satisfies all HIPAA guidelines and protects your business and ours. Any business with customers must be concerned with FACTA and other consumer privacy laws. A Business Associate Contract will be provided for all businesses with consumer privacy concerns.

    Do you service very small businesses?

    Yes! Secure document destruction is critical for any size business. We offer monthly or bi-monthly pick up programs with a variety of bin and console sizes to meet your special needs. We even have special programs that allow you to call for service whenever you are ready in case your shredding needs are different from month to month.

    How do we pay?

    Scheduled service customers will be invoiced. All others are requested to pay at the time of service. Cash or check are preferred.

    What happens if our container is full before our scheduled service time?

    Call us, and we would be glad to schedule an extra pick-up. If your containers are often filling up before the next service date, we will provide you with additional containers or change your pick-up schedule. This may help reduce your costs or better suit your needs.

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    Why Choose Us?

    • Two Convenient Locations
    • Material is Recycled
    • Secure Mobile Shredding Trucks
    • Highest Level Of Security Standards
    • Bonded, Insured And Certified Shredding Services
    • Certified By The National Association For Information Destruction (NAID)
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    Inc. 5000 The Fast Fifty AAA Certified